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SYHA Policies - 2017-18 Season

 

SYHA Refund Policy

The $350 initial payment and any subequent payments are non-refundable except if related to a special request such as a refund due to injury or relocation. Please note that deciding not to play or to play for another program is not grounds for a special refund request.

  • $50 tryout fee is non refundable.
  • $300 deposit is non-refundable once team rosters are officially announced.
  • No refunds shall be issued once practices and games begin.

All cancelation/refund requests should be submitted in writing to the SYHA.

Mail to:                                                                 EMAIL:

SYHA Registrar

PO Box 214                                     OR              SYHAINFO@GMAIL.COM

Shrewsbury, MA 01545

It is recommended to get a confirmation from SYHA of its receipt of a refund request. Please use the email listed above for a quicker confirmation.

Please note, when a registration is submitted to SYHA, it represents a commitment for the entire season. In turn, SYHA makes a variety of commitments based on the number of registered skaters. Cancellations hurt the SYHA program.

Privacy Policy

SYHA respects and are committed to protecting your privacy. We may collectpersonally identifiable information when you visit our site. We also automaticallyreceive and record information on our server logs from your browser includingyour IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best softwareavailable today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping Policy

There is no shipping of items since items are distributed at Buffone Hockey Arena.